Research commissioned by the Law Society of New South Wales in Australia shows a majority of solicitors hope changes to legal practice brought about by COVID-19 remain in place. Respondents note that the move to remote delivery of legal services has brought a net benefit with the vast majority of solicitors in NSW hoping to keep them in some guise. Only 22% of the 1500 surveyed believed measures brought in to combat COVID-19 had had a net negative affect on their practice.
Across processes, particular benefits of the changes have included indisputable time efficiencies for all parties, cost savings and benefits for accessibility/flexibility due to the reduction or elimination of travel and access to justice.