The Singapore Ministry of Law (“MinLaw”) has introduced a new free mediation programme for parties such as couples and wedding vendors who have been impacted by new COVID-19 restrictions. The MinLaw COVID-19 (Wedding) Mediation Programme first took effect on 8 May 2021 and was introduced in recognition of the fact that many parties had to either cancel, reschedule or downsize events, altering the goods and services provided. However, some have been unable to come to a decision around the provision of the services through direct negotiation.
MinLaw has suggested that by undertaking mediation parties may encounter such benefits as higher rates of settlement, time and cost savings, improved relationship between parties and confidentiality. MinLaw’s programme will require both parties to agree to mediation, with mediation facilitated by a neutral trained professional in a non-adversarial and confidential setting, and via videoconference where applicable. Mediators will facilitate the discussion and help parties work towards a mutually acceptable solution.