This research provides a detailed picture of levels of innovation and use of technology by legal services providers. By focusing on technology as well as innovation, we are able to build our understanding further, following on from our landmark study of innovation undertaken in 2015. 1 The survey captures the attitudes of legal services providers, the benefits providers are seeing from innovation and their perceptions of the main enablers and barriers, including the impact of regulation. Our analysis also uses statistical techniques to identify factors which drive the use of technology and innovation (‘predictors’).
The Legal Services Board (UK)