Abstract: The Legal Services Act 2007 was devised to effectuate a wide ranging reform in favour of access to justice, bringing about profound transformations to the legal services market. The essay examines the various mechanisms contrived to operate in the consumers’ interest, as well as the impact of technology disruption on the private and business…
The Law Society of Saskatchewan Canada has issued an article entitled ‘Better connecting consumers of legal services and alternative legal providers’
The Law Society of Saskatchewan Canada has issued an article written by the Future of Legal Services committee entitled ‘Better connecting consumers of legal services and alternative legal providers’ to highlight access to justice information. The article focuses on how legal information can help and the different ways lawyers can be more transparent about billing…
Law Society of Alberta continues Lawyer Referral Service review
In 2020 the Law Society of Alberta took the Lawyer Referral Service back in house, and launched a survey to gather the input of key stakeholders regarding the service. After many years being run by Calgary Legal Guidance, in March 2020, the Law Society took LRS back in-house. This was partly to better understand how…
California Bar launches access to justice consultation
The State Bar of California is seeking to solve the issue of access to justice many residents suffer given the high cost of legal services, by establishing a new paraprofessional. They estimate 85% of legal problems received no or inadequate help. It is hoped a new more affordable legal professional would go some way to…
New Zealand sees first pro-bono legal portal open
The New Zealand Ministry of Justice has funded NZ’s first pro-bono portal, connecting lawyers with people in need of legal assistance. Te Ara Ture is New Zealand’s first pro-bono legal service aimed at helping Kiwi’s who cannot normally afford to enlist the help of legal professionals. The software takes referrals from the community and through…
ABA issues guidance focusing on client language differences
The American Bar Association has issued a formal opinion to guide lawyers in situations when they and their clients do not share a common language. This guidance also covers when the client has a physical condition, such as a hearing, speech or vision disability, that might impede communications. The guidance revolves around a lawyers duty…
Further fund award is an opportunity to connect innovative services with those who need legal help
The SRA have won a grant from the latest round of Regulators Pioneer Fund (RPF) to help connect those using new legal technologies with those who need their services. They have been awarded £167,856 from the Department for Business, Energy and Industrial Strategy (BEIS) to be used to create a new network where regulators, expert…
Victorian Legal Services Board + Commissioner releases new guide on innovative pricing models
New research undertaken by the Victorian Legal Services Board + Commissioner (LSB), through both their complaints and auditing process, has found that a major consumer complaint has been the billing model adopted by lawyers. With many lawyers opting for an hourly rater rather than a value based price. The LSB has found that this creates…
Digging into Algorithms: Legal Ethics and Legal Access
Abstract The current discussions around algorithms, legal ethics, and expanding legal access through technological tools gravitate around two themes: (1) protection of the integrity of the legal profession and (2) a desire to ensure greater access to legal services. The hype cycle often pits the desire to protect the integrity of the legal profession against the ability to use algorithms to provide greater access to legal services,…
Legal Services Board of England and Wales research finds that consumers are missing out on legal expense insurance
A new report by the Legal Services Board of England and Wales (LSB) includes calls for legal expenses insurance to be promoted more widely to consumers, in order to widen access to legal advice amongst the public. The report estimates that 3.6 million people in England and Wales experience unmet legal need as part of…