The Scottish Legal Complaints Commission (SLCC) recently published an article in the Scotsman newspaper highlighting the need for Scottish solicitors to be more transparent about their pricing and the overall costs of legal services. The SLSCC referenced recent research by Consumer Scotland which showed that although the price of services is only one consideration in…
Victorian Legal Services Board + Commissioner releases new guide on innovative pricing models
New research undertaken by the Victorian Legal Services Board + Commissioner (LSB), through both their complaints and auditing process, has found that a major consumer complaint has been the billing model adopted by lawyers. With many lawyers opting for an hourly rater rather than a value based price. The LSB has found that this creates…
Law Society of Scotland introduces new price transparency guidelines
Guidance for Solicitors in Scotland around price transparency is set to come into effect in January 2021. Under the new guidance, firms will be required to publish indicative price information about their services. The guidance will not apply to firms that solely undertake legal aid work or those which provide legal services to businesses, and…
Solicitors Regulation Authority of England and Wales Report on Better Information in the Legal Services Market
A new study commissioned by the Solicitors Regulation Authority, has found a number of positive trends in public attitudes towards price transparency in legal services. The report was commissioned by the SRA to look into the impact of the rules, which have now been in place for a year. The rules included a requirement for…
Law Society of Scotland releases guidance to improve price transparency
The Law Society of Scotland has published guidance on pricing for solicitors, aimed to improve consumer understanding of the cost of legal services. The guidance encourages firms to publish indicative pricing up-front, allowing consumers to gain a broad overview of price comparison before they contact a solicitor. The guidance will come into effect on 1…