Guidance for Solicitors in Scotland around price transparency is set to come into effect in January 2021. Under the new guidance, firms will be required to publish indicative price information about their services. The guidance will not apply to firms that solely undertake legal aid work or those which provide legal services to businesses, and…
Solicitors Regulation Authority of England and Wales Report on Better Information in the Legal Services Market
A new study commissioned by the Solicitors Regulation Authority, has found a number of positive trends in public attitudes towards price transparency in legal services. The report was commissioned by the SRA to look into the impact of the rules, which have now been in place for a year. The rules included a requirement for…
Law Society of Scotland releases guidance to improve price transparency
The Law Society of Scotland has published guidance on pricing for solicitors, aimed to improve consumer understanding of the cost of legal services. The guidance encourages firms to publish indicative pricing up-front, allowing consumers to gain a broad overview of price comparison before they contact a solicitor. The guidance will come into effect on 1…
Transparency lies at the heart of Consumer Satisfaction
In January, the Legal Services Board (LSB) of England & Wales released its Regulatory Performance: Transitional Assessment Review looking at the transitional assessment of each legal services regulatory body against the LSB’s regulatory performance standards. The report found that it had “sufficient assurance that the regulatory bodies have met the minimum required level of performance…