A newly released survey of Scottish solicitors, by the Law Society of Scotland, has found that more than three-quarters of respondent think that aspects of remote civil court work should continue post-pandemic. The results found that the majority of civil court practitioners have indicated that they think remote hearings work well for procedural and uncontentious matters, however far fewer of the survey respondents thought that more complex hearings should be carried out remotely.
The survey found that:
- 78.5% of respondents said they would like remote court hearings to continue after the pandemic. Of those, 91% said they thought procedural hearings worked particularly well, and almost all, at 99%, saying they would like to see them continue remotely.
- However 5% thought proofs, a civil court hearing which is determined by a judge or sheriff, and 3% thought evidential hearings, such as a tribunal, worked well remotely. A quarter of respondents thought first instance debates worked well.
- 32%, stated that they had no practical difficulties when participating in remote hearings, however 45% found it challenging to obtain clients’ instructions during remote proceedings. 41% of respondents thought that their clients struggled to either understand or participate and almost a quarter of solicitors, at 23%, found it more difficult to articulate their position.
- The vast majority of respondents at 91% indicating that it saved travel time, 75% that it saved waiting time, 69% that it reduced costs and over half, at 55%, said it was more efficient than being personally present in court.
- Concerns were raised in relation to the difficulties in assessing witness credibility and reliability remotely and respondents also said the lack of opportunity for proper face-to-face interaction with other agents, witnesses, and with sheriffs and judges, hindered effective participation. There were also issues with clients feeling disengaged from proceedings and problems with technology, including access to suitable devices and connectivity issues.
Amanda Millar, President of the Law Society of Scotland, said: “Covid-19 has instigated enormous change in the way we all work over the past year. The legal profession has adapted to this rapid change, however examining what has and has not worked well in relation to online proceedings will be essential as we begin to look at how civil courts should operate post-pandemic. We can draw useful insights from the survey findings and they will be helpful in considering what aspects, if any, of remote hearings could or should be incorporated into the civil court procedure longer term. While many of our members have indicated that remote hearings should continue in some form, there should be provision for in-person hearings, particularly in relation to more complex cases, but also for procedural hearings when required.”