LSB announces new consumer panel appointment in push for increased public focus

The Legal Services Board (LSB) has announced the appointment of former barrister and current Chief Executive of Citizens Advice Epsom and Ewell, Lisa Davis to the newly formed Legal Services Consumer Panel. The role of the panel is to try to better gauge public engagement with the legal services sector.

The appointment comes on the back of the LSB’s plans to establish a public panel that can be listened to and drawn on for feedback and insight. The standing panel would also be accessed by the Consumer Panel, as well as the regulatory bodies, to ensure the views of the public inform debate and help shape decisions.

Chair of the LSB, Dr Helen Phillips said: “I am pleased to congratulate Lisa on her appointment to the Consumer Panel. Her diverse experience of national consumer groups, the bar and regulation and will add great value to the important work of the Panel as we increase our focus on public engagement. It is vital that legal services are accessible to everyone in society and we are engaging the Panel and others to develop a new strategy for the sector. As part of this we want to hear the views of people who require legal services and ensure the needs of the public are at the heart of service design.”

Lisa Davis said: “I am thrilled to be joining the Legal Services Consumer Panel and representing the interests of the many consumers of legal services. I particularly look forward to helping the panel to deliver its key priority aim of prioritising the needs of vulnerable consumers, an area I’ve been focusing on in my role within the voluntary sector.”

Read the full announcement here.

Brought to you by ICLR.