The Legal Services Board of England and Wales business plan is an attempt to push forward its goals of reforming the legal sector to better serve the consumer and deliver fairer outcomes, stronger confidence and better services.
The proposed new strategy includes financial protection arrangements, consumer redress and the rule of law and regulation. Key to this is a review of professional indemnity insurance and compensation funds to ensure a balance between consumer rights and the cost of protecting these rights. It is hoped the draft plan will allow the LSB to make progress on reforming the legal sector and cement the role of legal professionals in society more broadly.