A synopsis of panel session 6, which takes place on 6 October at ICLR Singapore, kindly provided by the session’s moderator, Robert Hawley. Conference materials will be made available to ICLR.net members after the conference. Moderator: Robert A. Hawley – Former Deputy and Acting Executive Director, State Bar of California, USA Speakers: Crispin Passmore – Executive…
Vulnerable consumers
A qualitative study of how consumers with mental health problems and dementia experience legal services published by the Legal Services Board (LSB), England and Wales. Why is this research important? The LSB has a strategic objective to reduce the existing high levels of unmet legal need. Ensuring the needs of vulnerable consumers are understood and…
Opportunities for law firms to tackle unmet legal need
The opportunities for law firms to reach out to potential clients are outlined in a new paper published by the SRA. Improving access – tackling unmet legal needs outlines some of the barriers faced by the public and small businesses when they need legal services. It also details ways in which law firms can develop their…
UK study probes access, quality and costs in family law
Most solicitors practising family law in England and Wales appear to be providing services in line with expected standards, according to recently published research. The study, carried out by Ecorys UK, found fairly strong agreement among consumers that their solicitor met the core competencies, particularly those relating to their professional manner. Just over one-half (58…
The legal needs of small businesses 2015 survey
Large scale quantitative survey of the experiences of 10,528 small businesses, showing the origin of legal problems that they face and their strategies for dealing with these problems, including where they seek advice and their experiences of doing so. Read the report on the LSB website
Higher Demand, Lower Supply? A Comparative Assessment of the Legal Landscape for Ordinary Americans
Comments on the lack of data available, provides a summary of a US household legal needs study in 1994 where 50% of households experienced one of more legal problems annually. Of those with legal needs, 37% of the poor sought assistance from a third-party for resolution of the problem, 29% from a specifically legal third…