ICLR 10th Annual Conference Round Up


In the first of two education focused plenary sessions, Nuala Haughey moderated: Legal education in a post-Covid world: Shaking the assumptions, but now what? Featuring a panel of Scott Bales, Dr. Eimear Brown, Rob Marrs and Mary Mutugi. The lively roundtable discussed the impacts the pandemic has had on the legal profession and considered what innovations have been put in place to ensure legal education, examinations and apprenticeships. This is particularly key when considering the current talent bottle neck many jurisdictions are facing, exacerbated by the pandemic.

The second plenary session, saw a panel of Susan Kaak, Michelle Mafurt and Margie McCrone, moderated by Cori Ghitter discuss: Can we still do this? Exploring life long competency in legal practice. Following on from a 2020 plenary session, this talk tackled the tricky issue of lawyer competency and ensuring standards amongst practicing members of the community. Listen to the session to discover different jurisdictional approaches to the issue of ongoing competency.

The education plenaries lead to two enlightening breakout sessions, who owns the pathway? Broadening access to the legal profession & who is training the community based lawyer of the future?


Moderator Patricia Schwartz chaired a panel of Nuala O’Loan, Lisa Webley and Brian Doherty, who sort to unpick regulatory theory and explore different regulatory models across jurisdictions in the fundamentals plenary: Why do we do what we do: regulatory theory and practice. This session explored the importance of legal regulation on society and what positive and successful regulation looks like.

The two breakout sessions, Interview with the regulators: who do we regulate and why & How do we investigate and enforce?, supplemented the fundamentals theme.


AI is becoming increasingly important in all areas of life, in this plenary session, Rise of the machines, moderator Ashod Mooradian and panel Zi Qian Chang, Rotimi Ogunyemi and Julian Webb, discussed its implications for the regulatory community, including issues around transparency and bias, as well as outlining the ethical implications for the sector.

This plenary session lead to two additional breakout sessions, AI in the access to justice toolkit & Regulating AI in the legal marketplace: where to draw the line? Which further explored AI in the legal market.


In, The role of regulators in promoting fairer legal services: responding to issues of vulnerability and legal capability, a plenary session focused on consumer rights, a panel of Nigel John Balmer, Nigel Coppack, Margaret Hagan and Michael Katagaya, moderated by Steve Brooker, explored consumer vulnerabilities and how to address these to reduce unfairness and improve legal capabilities.

This plenary session followed on with a breakout session titled: The role of the regulator in market transparency and comparison services


Equality, Diversity & Inclusion: are regulators part of the problem? This breakout session focused on how regulators themselves may be part of the problem and how they can change to promote a fairer and more inclusive legal sector.


Moderated by Alison Hook and a panel of Cord Brugmann, Paula Hannaford-Agor, Paul Philip and Jordan Furlong, Does fortune favour the bold? Deconstructing legal innovation approaches and finding a path forward closed out this year’s conference. The discussion took some of the innovations and concepts discussed throughout the conference and in taking a ‘big picture’ approach, examined what’s working and what’s not working in legal innovation.


Don’t forget to go back and catch up on any sessions missed or re-watch your favourites. All conference content will remain on the platform for at least six months so you have plenty of time.

Once again thank you to everyone who attended and see you all next year in Chicago!

ICLR Annual Conference: Day 4: 1 October

Day 4: 1 October

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Who Is Training the Community Based Lawyer of the Future?- (CDT 06:00-07:00 / BST 12:00-13:00 / KST 21:00-22:00)

Session description:

This session will examine the training of future lawyers and explore the question as to how regulators can ensure that high sufficient high quality and competent lawyers are trained who will serve the diverse and varied needs of communities. Topics that will be considered include:

  • Do we need to be lawyers in the first place- the Utah Sandbox experience?
  • Capital City Centric training and its impact on the profession and delivery of legal services.
  • Are we failing the family lawyer of the future?

Mark Woods, Tyler Tipping and Woods
Kimitoshi Yabuki, President, Tokyo Bar Association

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Does Fortune Favor the Bold? Deconstructing Legal Innovation Approaches and Finding a Path Forward- (CDT 08:00-09:15 / BST 14:00-15:15 / KST 22:00-23:15)

Session description: 

This session will take a theoretical, “big picture” look at Legal Innovation going forward. Taking attendees beyond the definitions and descriptions outlined in the Sparks Sessions, this session will utilize what was learned in those Sparks Sessions to compare and contrast various Legal Innovation programs and explore whether Legal Innovation is actually working. This will be a deeper dive into what it is about these various programs (ALPs, SandBoxes, etc) that is and is not working. While some jurisdictions are ahead of the rest in implementing (and even ending) alternative approaches, others are launching “exploratory” phases, and still others are not there yet at all. Should everyone be embracing some form of Innovation? Why or why not? If possible, the moderator/speaker will tie-in themes addressed throughout the ICLR seminar: broadening access to the legal profession, how does technology play a role, is innovation just a “Covid” thing that will pass, how does innovation change the fundamentals of what we do as regulators and are there truly competency and educational pitfalls?

Paul Philip, Chief Executive Officer, Solicitors Regulation Authority
Cord Brügmann, Former CEO, German Bar
Jordan Furlong, Principal, Law21
Paula Hannaford-Agor, Project Director, NCSC Civil Justice Initiative, National Center for State Courts
Alison Hook, Director of Trade and Regulatory Affairs, Hook Tangaza


ICLR Annual Conference: Day 2: 29 September

Day 2: 29 September

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Interview With the Regulators: Who Do We Regulate and Why?- (CDT 06:00-07:00 / BST 12:00-13:00 / KST 21:00-22:00)

Session description:

This session will explore how we identify the regulated population, licensing and registration processes in different jurisdictions, how we regulate lawyer and non-lawyer business models, how we ensure compliance with regulatory standards and innovations in regulatory practice. The fundamental question raised in this session is how we can be sure that we are regulating the right people?

John Elliot, Director of Regulation and Registrar of Solicitors, Law Society of Ireland
Rachel Wood, Executive Director of Regulation, Law Society of Scotland
Frans Knüppe, President, Netherlands Bar
Patricia Schwartz, Disciplinary Counsel, Office of Disciplinary Counsel, Supreme Court of Delaware
Mary Mutugi, Acting Director Quality Assurance Compliance & Licensing, Council of Legal Education

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Legal Education in a Post Covid World- Shaking the Assumptions but Now What?- (CDT 08:00-09:15 / BST 14:00-15:15 / KST 23:00-00:15)

Session description:

This session will explore the ongoing impact of the Covid pandemic on legal education and training across several jurisdictions. It will consider the innovations that have been put in place to deliver legal education, examinations, and apprenticeships and will also look at areas where more work and research is required to consider the long-term impact of the pandemic restrictions on newly qualified lawyers. The format of the session will be a round table discussion with representatives from at least 5 jurisdictions taking questions from a moderator on the impact of Covid on legal education in their jurisdiction. Some of the topics that will be discussed include:

  • Training lawyers to manage a blended working model practice.
  • Training Virtual Court Skills.
  • New Lawyers New Tech.
  • Medical Fragility and the Impact of Covid.
  • Remote Supervision of Trainees and Articling.
  • Diploma Privileges and Exemptions- The importance or not of serving an apprenticeship.
  • Recruiting, socializing and training lawyers remotely.

Nuala Haughey, Head of Communications, Research and Innovation, Legal Services Regulatory Authority Ireland
Rob Marrs, Head of Education and Diversity, Law Society of Scotland
Dr Eimear Brown, Dean of the School of Law, Honorable Society of King’s Inns
Mary Mutugi, Acting Director Quality Assurance Compliance & Licensing, Council of Legal Education
Scott Bales, Immediate Past Chair, American Bar Association, Council on Legal Education

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Can We Still Do This? Exploring Lifelong Competency in Legal Practice – (CDT 09:30-10:30 / BST 15:30-16:30 / KST 00:30-01:30 [30th])

Session description: 

The session will revisit ICLR 2020 plenary session “Checks on entry, then what? Assuring ongoing competence throughout legal professionals’ careers.”

An edited summary of the 2020 plenary session will be provided for all attendees, followed by a breakout session when the 2020 panelists or representatives of their jurisdiction will be asked to update the conference on their ongoing efforts to ensure ongoing competence in legal professionals.

The session will also examine consider different jurisdictional approaches to ongoing competency e.g. Alberta, Victoria, Netherlands, UK, and Singapore.

Cori Ghitter, Deputy Executive Director and Director of Policy and Education, Law Society of Alberta
Margie McCrone, Regulatory Policy Manager, Legal Services Board
Michelle Marfurt, Manager, Policy and Regulatory Strategy, Victorian Legal Services Board and Commissioner
Susan Kaak, Member of the general council of the Netherlands Bar, The Netherlands Bar

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Networking Session: Virtual Cooking Demonstration – Celebrity Chef Jet Tila – (CDT 15:00-16:00 / BST 21:00-22:00 / KST 06:00-07:00 [30th])

Session description:

From the intersection of Hollywood Boulevard and Normandie Avenue in the heart of Los Angeles to the Las Vegas Strip; from backyard cooking classes to battling legends on “Iron Chef America,” CHEF JET TILA has carved a singular niche as a culinary storyteller. Chef Jet completed his culinary education at Le Cordon Bleu, establishing a framework of classical French technique to match his extensive knowledge of Asian cooking. He also completed an intensive study program at the California Sushi Academy. He has successfully transitioned from subject to producer by writing for the Times and contributing to many other publications and multimedia platforms, including National Public Radio, the Food Network, and his appearances on the “CBS Early Show,” “No Reservations,” “Best Thing I Ever Ate,” and battling legendary Chef Masaharu Morimoto on “Iron Chef America,” among many more.

A highly sought-after consultant, Tila opened the cafe at Google headquarters in Silicon Valley and also currently maintains a wildly popular Asian food line through Schwan’s Home Service. He keeps close to his roots by conducting “Melting Pot Food Tours” of Thai Town in Los Angeles, offering participants a curated tour of his favorite aspects of the neighborhood.

Chef Jet will show and tell us about the West Coast food scene, with a demonstration and other surprises included!

Chef Jet Tila, Celebrity Chef and Restaurateur

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Rise of the Machines- (CDT 20:00-21:15 / BST 02:00-03:15 [30th] / KST 11:00-12:00 [30th])

Session description: 

The use of AI in the legal profession is becoming increasingly ubiquitous. Regulators need to have a firm appreciation of the definitions and expanding application of AI in the context of legal services, and their implications.

Topics to be discussed in this plenary include:

  • What AI is in the context of legal services
  • Issues on transparency and bias due to the use of AI tools
  • Lawyers’ involvement in the development and use of AI tools
  • Ethical implications (including data protection) due to the use of AI tools

This plenary will set the stage for the two subsequent breakouts that focus on (1) whether legal regulators should have a role in setting standards and defining boundaries for the development and use of legal AI tools, and if so, what is their “right role”, and (2) AI as a tool to enhance access to justice.

Zi Qian Chang, Co-founder and CEO, Intelllex
Rotimi Ogunyemi, Section on Business Law (NBA SBL), Nigerian Bar Association
Julian Webb, Professor, University of Melbourne
Ashod Mooradian, Attorney & Founder, StateBarHelp.com, Law Office of Ashod Mooradian, A Prof. Law Corp.

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AI in the Access to Justice Toolkit- (CDT 21:15-22:15 / BST 03:15-04:15 [30th] / KST 12:15-13:15 [30th])

Session description: 

AI has the potential to make legal services cheaper, faster, and in some cases better. While this theoretically means that AI can make legal services more affordable and accessible, and therefore enhance citizens’ overall access to justice, to what extent this is true? How have AI tools been used to achieve this? Are there potential pitfalls that lawyers and regulators need to be aware of?

Topics to be discussed include:

  • The use of consumer-facing AI tools, whether those tools are offered by third parties or law firms, as a means by which to effectively impact the access crisis.
  • Case studies to illustrate the application of AI and how this enhances access to justice
  • The potential drawbacks, how to avoid them, and if and how regulators play a role in these instances.

Kate Briscoe, CEO, LegalBeagles Group Ltd
Jennie Pakula, Manager, Innovation & Consumer Engagement, Victorian Legal Services Board and Commissioner

ICLR Annual Conference: Day 1: 28 September

Day 1: 28 September

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The conference will begin with a welcome session and keynote address, which have both been scheduled to encourage maximum global attendance, however as with all the sessions if the timing is too early/late, we will provide recordings that can be accessed at any time.

The keynote address will be given by Justice Rita B. Garman, Justice of the Supreme Court of Illinois, Supreme Court of Illinois (CDT 08:00-08:30 / BST 14:00-14:30 / KST 23:00-23:30)

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Why We Do What We Do: Regulatory Theory and Practice – (CDT 08:30-09:45 / BST 14:30-15:45 / KST 23:30-00:45)

Session description:

This session will explore regulatory theory, different regulatory models that are used in different jurisdictions exploring both civil and common law regulation models, self-regulation and external regulation, the impact of legal regulation on society and on the regulated and what successful legal regulation can achieve.

Brian Doherty, Chief Executive Officer, Legal Service Regulatory Authority
Patricia Schwartz, Disciplinary Counsel, Office of Disciplinary Counsel, Supreme Court of Delaware
Nuala O’Loan, Baroness, House of Lords

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Equality, Diversity and inclusion – Are Regulators Part of the Problem or Part of the Solution? – (CDT 10:00-11:00 / BST 16:00-17:00 / KST 01:00-02:00 [29th])

Session description:

We are all aware that racism, unconscious bias and discrimination exist in our societies, and the consequences can be seen in our legal and justice systems. This raises important questions for us as regulators. Are we seeing the diversity challenges in wider society and the legal sector coming through in our processes? Why are some groups over-represented in our enforcement work? What’s our role in leading change in our sector and how can be sure our work is truly free from bias and discrimination?

Jane Malcolm, Executive Director, External and Corporate Affairs, Solicitors Regulation Authority
Elaine Cumming, Professional Responsibility Counsel, Nova Scotia Barristers’ Society
Logan Cornett, Director of Research, Institute for the Advancement of the American Legal System

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Networking Session: International Cocktails with Legal Regulators – (CDT 15:00-16:00 / BST 21:00-22:00 / KST 06:00-07:00 [29th])

Session description:

Building on last year’s mixology event, this virtual networking session will highlight seasonal cocktails from around the world. Attendees will learn how to craft custom bright cocktails for Fall, Winter, Spring and Summer from different international regions and can expect to learn more about the history of each region’s featured spirit. A drink-specific ingredient list will be provided so that attendees who wish to do so can be prepared with the correct and preferred ingredients and can follow along step-by-step in this interactive mixology experience!

Tim Bertschy, Commission Vice – Chairperson, ARDC

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Who Owns the Pathway? Broadening Access to the Legal Profession – (CDT 21:00-22:00 / BST 03:00-04:00 [29th] / KST 12:00-13:00 [29th])

Session description: 

This session will explore the range of measures being taken across various jurisdictions to ensure that the legal profession is diverse and reflective of the communities which it serves. The session will be delivered in two parts: the first will be a pre-recorded introduction with input from lawyers who have direct experience of overcoming barriers to the profession. Each will give a short introduction and outline their own experience of the barriers they faced and their experience of the “”pathway””. This will be followed by presentations from three jurisdictions who are making efforts to remove barriers and increase diversity in the profession. The focus on the session will be on exploring practical initiatives and their impact on lawyer diversity.

  • Exploring Barriers to the Profession
  • Initiatives to increase representation and diversity
  • “Levelling up”

Meera E. Deo, Director, Law School Survey of Student Engagement
Rob Marrs, Head of Education and Diversity, Law Society of Scotland
Zack DeMeola, Director of Legal Education and the Legal Profession, IAALS