Solicitors Regulation Authority takes steps to promote innovation

Following consultation last year, the SRA Innovate initiative will continue to encourage the development of new services while ensuring proper safeguards for the public are in place. Early indications from the pilots are that this type of facility is useful for small firms, larger providers and new entrants to the legal services market. The opportunity…

Understanding consumer experiences of conveyancing legal services

Conveyancing is one of the most common legal services people use in their lifetime, with more than one million homes bought and sold every year in the UK.  However, there are some concerns about the conduct of some solicitors and the quality of service they are providing, with high proportions of insurance claims and complaints to the…

The legal needs of small businesses 2013-2017

The Legal Services Board (LSB) has published its third research report focusing on the legal needs of small businesses and looking at how their views have changed – and the legal services market has responded – since similar research was conducted in 2013 and in 2015. It is the largest ever survey of small firms’ interactions with the legal…

LSB open consultation: share your views

The Legal Services Board (England and Wales) has launched a consultation paper seeking input and comment on their proposed three-year strategy (2018 – 2021) and business plan for 2018/19.  Some of the key themes and questions they address include: the impact of technology; consumer engagement with and experience of legal services; the impact of changing population…

Prices of Individual Consumer Legal Services 2017: LSB research

The Legal Services Board (England and Wales) has published research which monitors the average prices that consumers pay for a number of common legal services.  Understanding changes in prices over time helps determine whether there have been any improvements in the extent of competition between providers, and affordability and access to justice for consumers. It provides…

SRA consultation – Looking to the future: better information, more choice

The SRA is consulting on publishing more of the regulatory data that they hold about solicitors and firms they regulate. They are also consulting on asking the solicitors and firms they regulate to publish more information on the legal services they provide. The SRA is proposing to: require firms to publish their price for services…

SRA consultation – Looking to the future: phase two of our Handbook reforms

Following the SRA’s ‘Looking to the future’ consultation in summer 2016, they are now consulting on further changes to their Handbook and their proposed revised Enforcement Strategy. This consultation also includes the transitional arrangements for the introduction of the Solicitors Qualifying Examination (SQE). Through the Looking to the future programme, the SRA are: simplifying regulations…

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